The same friendly and knowledgeable service you expect from MVFCU is now only a click away! Whether you need to ask a question, apply for a loan, or need help with your account, our Member Experience Representatives are available from the convenience of your mobile device or computer. Click on the Let's Talk Now!! bubble in the lower right corner to talk to a Representative today!
Virtual Member Services are based on representative availability.
Virtual Member Services Hours
Monday - Friday: 7 am - 7 pm
Saturday: 8 am - 5 pm
& Sunday: Closed
Video Chat
For interacting face-to-face, call us with video and get the complete experience, just as if you were visiting us in the Community Office. You can see us and talk to us using your device's camera and microphone. You choose if you just want to see us OR if you allow us to see you too. To start a Video Chat with a representative click on theLet's Talk Now!!bubble in the lower right corner!
ADDITIONAL OPTION includes Co-Browsing where we offer on-screen guidance while in video chat mode. We can walk you through the platform while looking at your screen.
Audio
Use your device audio and microphone to call us directly from our online platforms.
Schedule an appointment
If you want to come into the office and avoid the line you can also schedule an in office appointment.
All sessions may be recorded.
